Privacy Policy

1. Data Controller

2. Personal Data Collected

In the course of our activities, we collect the following personal data:

• Identification Data : name, first name, email address, phone number
• Professional Data : company, position, industry
• Navigation Data : IP address, browser type, pages viewed (only via technical cookies)
• Correspondence Data : messages sent via contact form

3. Processing Purposes

Your personal data is collected for the following purposes:

• Respond to your contact and information requests
• Prepare quotes and commercial proposals
• Perform agreed services
• Manage customer relationship
• Send information about our services (with your consent)
• Improve our website and services

4. Legal Basis for Processing

The processing of your personal data is based on the following legal bases:

• Your consent : for sending commercial communications
• Contract performance : for the performance of our services
• Our legitimate interest : to improve our services and ensure site security
• Legal obligations : to comply with our accounting and tax obligations

5. Retention Period

Your personal data is kept for the following periods:

• Contact data (prospects) : 3 years from last contact
• Customer data : duration of contractual relationship + 5 years (legal obligations)
• Billing data : 10 years (accounting obligations)
• Technical cookies : duration of browsing session

6. Data Recipients

Your personal data may be communicated to the following recipients:

• Authorized personnel of Amicie Croissant Consulting
• Technical service providers (hosting, site maintenance)
• Administrative or judicial authorities (upon legal request)

We do not sell or rent your personal data to third parties.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

To exercise these rights, contact us at: amicie@croissant-consulting.com

You also have the right to lodge a complaint with the CNIL (French Data Protection Authority): www.cnil.fr

8. Cookies

Our site only uses cookies strictly necessary for the operation of the site. These cookies do not require your prior consent.

We do not use tracking, advertising or social media cookies.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against destruction, loss, alteration, unauthorized disclosure or unauthorized access.

• Secure HTTPS connection
• Secure hosting (Vercel)
• Restricted access to data
• Regular backups

10. International Transfers

Some of your data may be transferred to countries outside the European Union (particularly for hosting in the United States via Vercel). These transfers are governed by appropriate guarantees in accordance with the GDPR (standard contractual clauses, adequacy decisions).

11. Policy Modifications

We reserve the right to modify this privacy policy at any time. The date of the last update is indicated at the top of this page. We encourage you to consult this page regularly.

12. Contact

For any questions regarding this privacy policy or your personal data, please contact us: